Question 1

What is intelliprop?

Accepted Answer

intelliprop is a Property Decision OS that helps first-home buyers and investors make informed property decisions. We provide structured, data-driven reports that analyze properties and suburbs using PropMatch and PropCertainty™ scoring systems.

Question 2

Who is intelliprop for?

Accepted Answer

intelliprop is designed for first-home buyers, property investors, and anyone researching property purchases in Australia. Whether you're just starting to explore or ready to make an offer, our reports help you understand what you're buying.

Question 3

How fast is a report generated?

Accepted Answer

Reports are typically generated in approximately 20 minutes. Our system analyzes property data, market trends, and planning information in real-time to produce comprehensive insights.

Question 4

What areas do you cover?

Accepted Answer

We currently cover properties across Australia, with the most comprehensive data available for major metropolitan areas including Melbourne, Sydney, Brisbane, Perth, and Adelaide. Regional coverage is expanding.

Question 5

What types of reports do you offer?

Accepted Answer

We offer three report types: Property Reports (deep analysis of a specific address), Suburb Reports (comprehensive area intelligence including demographics, trends, and investment metrics), and Buyer's Reports (our flagship offering that finds, compares, and shortlists multiple properties based on your goals).

Question 6

What is PropMatch?

Accepted Answer

PropMatch is our 0-100 suitability score that measures how well a property aligns with your investment goals and buyer criteria. It combines property characteristics, market data, and your preferences into a single, easy-to-understand number. Higher scores indicate better alignment with your goals.

Question 7

What is PropCertainty™?

Accepted Answer

PropCertainty™ is a 0-100 confidence score that indicates how trustworthy the listing price guide is and how complete our analysis data is. Higher scores mean more reliable data and higher confidence in our analysis. Low scores prompt us to flag areas requiring human verification.

Question 8

How does intelliprop evaluate a property?

Accepted Answer

We use structured analysis that combines verified property data, suburb intelligence, market trends, planning overlays, and your preferences. Our system calculates PropMatch scores, assesses PropCertainty™ confidence, identifies risks (flood, bushfire, heritage), and generates structured reports with clear trade-offs and next steps.

Question 9

How accurate are the insights?

Accepted Answer

Our insights are based on verified data from authoritative sources including government planning databases, ABS census data, and real estate market data. PropCertainty™ indicates our confidence level for each analysis. All insights are advisory — market conditions can change, and actual results may vary.

Question 10

What risk checks are included?

Accepted Answer

Every report includes planning and risk checks for: Planning Zone (what you can build), Flood Overlay (insurance and building implications), Bushfire Overlay (BAL ratings and construction costs), Heritage Overlay (renovation restrictions), and Development Potential. We check Australian planning data so you don't have to dig through council websites.

Question 11

How much does a report cost?

Accepted Answer

Individual reports start at $25 (Suburb Report), with Property Reports at $49 and Buyer's Reports at $79. We also offer subscription plans: Starter at $99/month for 5 reports, and Pro at $199/month for 20 reports. All plans include full access to PropMatch and PropCertainty scoring, planning checks, and structured recommendations.

Question 12

What is your refund policy?

Accepted Answer

We offer a 100% refund guarantee if a report fails to generate or contains significant errors. Since reports are generated instantly and contain proprietary analysis, we cannot offer refunds simply because you didn't like the results. See our full refund policy for details.

Question 13

Do I need a subscription?

Accepted Answer

No, you can purchase individual reports without a subscription. However, subscription plans offer better value if you're actively searching and want to analyze multiple properties. Subscriptions include additional features like the property dashboard.

Question 14

Where does your data come from?

Accepted Answer

We aggregate data from authoritative sources including government planning databases (DataVic, state planning portals), Australian Bureau of Statistics (ABS) census data, real estate market data, and verified property listings. All data is sourced ethically and legally.

Question 15

Is my data secure?

Accepted Answer

Yes. We take privacy seriously. Your personal information and report data are stored securely on SOC 2-compliant Azure infrastructure and never shared with third parties for marketing purposes. We use industry-standard encryption and security practices. See our Privacy Policy for full details.

Question 16

Can I delete my data?

Accepted Answer

Yes. You can request deletion of your account and associated data at any time. Contact us or use the data deletion request form, and we'll process your request within 30 days as required by privacy regulations.

Question 17

Does intelliprop provide financial advice?

Accepted Answer

No. intelliprop provides property analysis and decision support, not personal financial advice, lending advice, tax advice, or formal valuations. Our reports are advisory and should be combined with professional advice from qualified mortgage brokers, financial advisors, and conveyancers.

Question 18

Are your reports formal valuations?

Accepted Answer

No. Our reports provide analysis and insights based on available data, but they are not formal property valuations. For lending or legal purposes, you should obtain a formal valuation from a licensed valuer.

Question 19

How does intelliprop compare to a buyer's agent?

Accepted Answer

intelliprop provides the analysis and preparation phase — structured property intelligence with clear next steps. Buyer's agents provide execution support including negotiation and auction bidding. Many users use our reports to prepare before engaging a buyer's agent, or share reports with their agent to inform their search.

Question 20

What is the Buyer Brief?

Accepted Answer

The Buyer Brief is our structured intake process that collects your property goals, budget, preferences, and circumstances. This information powers our analysis and helps us match properties to your specific situation. It captures the same information a professional would need, but in a clear, structured format.

Question 21

What is intelliViewer™?

Accepted Answer

intelliViewer™ is our secure report viewer. Reports are rendered server-side and displayed in a protected viewer that prevents unauthorized copying or redistribution while providing a great reading experience across all devices.

Question 22

Do you offer API access?

Accepted Answer

Yes, we offer API access for enterprise customers and property professionals who want to integrate our analysis into their own systems. Contact us to discuss enterprise pricing and API documentation.

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