Support
Need More Help?
Can't find what you're looking for? Here's how to get support.
Ask Your Bot
Your bot is your first point of support. It knows its own capabilities and can help you understand what it can do. Try asking:
“What can you help me with?”
“What skills do you have?”
“How do I set up a cron job?”
Contact Support
Your Administrator
For account access, password resets, new skills, or organisation-specific questions, contact your Intelliprop administrator.
Common Issues
Bot not responding
Wait a moment — your bot may be working on a complex task. If it doesn't respond after a minute, send another message. If the issue persists, contact your administrator.
Can't log in
Make sure you're using the correct URL (sentinel.intelliprop.com.au) and the credentials provided by your administrator. Contact your admin for a password reset.
Integration not working
Try disconnecting and reconnecting in the Integrations panel. For Microsoft work accounts, your IT administrator may need to approve the connection.
Browse the Guide
Check out these pages for detailed information on specific topics: