Integrations

Your bot can connect to external services to extend its capabilities. From email and calendar to cloud storage and third-party platforms — integrations let your bot work with the tools you already use.

Google Workspace

Gmail, Calendar, Contacts, Drive

Connecting Google gives your bot access to your Gmail, Google Calendar, Google Contacts, and Google Drive. Once connected, you can ask your bot to read emails, check your schedule, look up contacts, and manage files — all through the chat.

How to connect

1Open the Integrations panel (click the integrations icon in the room header).
2Find Google Workspace and click Connect.
3You'll be redirected to Google. Sign in and grant the requested permissions.
4You'll be returned to Sentinel. The panel will show the connected email address.

Microsoft 365

Outlook, Calendar, OneDrive, Contacts

If you use Microsoft 365, connect your account to give your bot access to Outlook email, Calendar, OneDrive, and Contacts. Works with both personal and work/school accounts.

How to connect

1Open the Integrations panel in the room header.
2Find Microsoft 365 and click Connect.
3Sign in with your Microsoft account and approve the permissions.
4You'll be returned to Sentinel with Microsoft connected.

Work accounts: If your organisation restricts third-party app access, you may need your IT administrator to approve the connection.

Custom Integrations

Beyond Google and Microsoft, your bot can integrate with virtually any software or service. Just ask your bot to connect to a platform and it will guide you through the setup — providing credentials, configuring access, and storing everything securely.

YouI want you to connect to my CRM at crm.example.com. Here are my login details.

BotI'll set up the integration now. I'll store your credentials securely and test the connection. One moment.

Bot-guided setup

Your bot walks you through the integration process step by step. It knows what credentials are needed and how to configure the connection.

Secure credential storage

All credentials are stored in your bot's encrypted credential store — never in plain text, never exposed in conversations or logs.

Any software

CRMs, property platforms, accounting software, industry portals — if it has a login or API, your bot can likely integrate with it. Ask your administrator about specific platforms.

Managing Integrations

The Integrations panel shows the status of your Google and Microsoft connections. You can connect or disconnect at any time.

Connected email

When connected, the panel shows which email address is linked. This confirms which account your bot has access to.

Disconnect

Click Disconnect to revoke your bot's access. You can reconnect at any time with the same or a different account.

One account per service

Each bot supports one Google account and one Microsoft account at a time. To switch accounts, disconnect and reconnect.

Privacy: Your bot accesses your email, calendar, and files only when you ask it to. All credentials are encrypted at rest and never stored in plain text. See the Security page for details.

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